First, please check your spam, junk, or promotional folders, as confirmation emails can sometimes end up there or be blocked altogether by your email provider’s server firewall.

Rest assured: If payment has been taken from your account, your order has gone through successfully!

If you haven’t received an email within 15 minutes of placing your order, feel free to reach out to us and we’ll be happy to verify your order and send over your confirmation.

Our standard lead time is usually 5 to 8 weeks from the date your order is placed.

Please note that during particularly busy periods, lead times may increase. As every item is crafted with care and attention to detail, we appreciate your patience and will always work hard to get your order to you as quickly as possible. If you need an update on your specific order, feel free to contact us.

You are very welcome to visit! I am usually in the workshop from 9:30 AM to 4:00 PM, Monday through Friday.

Before making the trip, it is always best to get in touch first to make sure the workshop will be open when you arrive. Please also note that I very rarely have stock available for immediate purchase on-site, as each knife is made to order.

To check availability or schedule a quick visit, please reach out via the contact form.

Yes! It is possible to request a custom build that isn’t currently offered on the website.

If you have a specific design or material in mind, please get in touch via our contact form with your ideas, and we can discuss what’s possible.

Yes, knives can be sent out for custom laser marking at an additional cost.

If you would like to personalise your order, please get in touch via our contact form to discuss your ideas and get options and pricing.

Yes! Items can be posted to the workshop or brought in by hand.

Most sharpening can usually be done while you wait. If you have a knife that needs sharpening or repair, please [get in touch via our contact form to discuss details, timing, and pricing before bringing or sending it in.

Yes, I ship to most countries around the world!

Please note that international buyers are responsible for any local import duties, taxes, or customs clearance fees that may apply upon delivery. Customers are also responsible for checking and complying with their local knife laws before placing an order.